What happens after I purchase?

After completing your purchase, you’ll receive immediate access instructions via email. For NinjaTrader products, you’ll get download links and installation guides. For TradingView systems, we’ll invite you to access our private indicators within your TradingView account. Most users are up and running within 30 minutes. If you experience any delays, contact support@tradeadapt.ai and we’ll assist you immediately.

Can I use this if I’m a total beginner?

No. TradeAdapt systems are designed for traders with baseline market knowledge and live trading experience. We recommend at least 6-12 months of active trading experience before using our advanced tools. If you’re a complete beginner, we suggest gaining experience with simulated trading first.

Will I win every trade with TradeAdapt?

No. No system or algorithm can predict markets with 100% certainty. TradeAdapt provides advanced tools and signals, but trading always involves risk. We are not responsible for trading losses. Past performance is never indicative of future results. Trade responsibly and only with capital you can afford to lose.

Which markets and timeframes do TradeAdapt systems work on?

TradeAdapt systems are built for futures traders but work on any liquid market including stocks, forex, and cryptocurrency. Our adaptive technology performs on all timeframes – from scalping on 1-minute charts to swing trading on daily timeframes. The systems automatically calibrate to whatever instrument and timeframe you choose.

Do I need paid TradingView or NinjaTrader plans?

For TradingView systems: We recommend TradingView Premium or higher for real-time data feeds and the ability to run multiple indicators simultaneously. Basic plans may work but with limitations. For NinjaTrader: You need either a free or paid NinjaTrader license plus a real-time data connection (we recommend CQG, Rithmic, or Kinetick for futures data).

I didn’t receive my access credentials. What should I do?

Check your spam folder first. If you still don’t see our email, contact us at support@tradeadapt.ai with your order number and we’ll grant access immediately. Response time is typically under 1 hour during business hours.

How do I cancel my membership?

Email support@tradeadapt.ai with your cancellation request and we’ll process it immediately – no questions asked. Your access will continue through the end of your current billing period. We don’t use complicated cancellation processes or retention tactics.

What is the refund policy?

We offer money-back guarantees on all TradeAdapt products, with the guarantee period matching your billing cycle:

• Weekly Plans: 7-day money-back guarantee
• Bi-Weekly Plans: 14-day money-back guarantee
• Monthly Plans: 30-day money-back guarantee
• Annual Plans: 30-day money-back guarantee

If you’re not satisfied for any reason within the guarantee period for your plan type, contact us for a full 100% refund—no questions asked. We absorb all processing fees, so you receive every dollar back. The guarantee applies to your initial purchase only and does not cover subscription renewals. After the guarantee period expires, sales are final, though you can cancel anytime to prevent future charges. This policy is designed to give you risk-free time to thoroughly evaluate our systems based on your subscription commitment.

Can I automate TradeAdapt signals?

Yes, but at your own risk. NinjaTrader systems include built-in strategy automation capabilities. TradingView systems can send alerts that connect to automation platforms via webhooks. However, we strongly recommend understanding the signals manually before automating. Automation amplifies both gains and losses, and has significant risks.

Is there a free trial?

We don’t offer free trials, but our money-back guarantee serves the same purpose. Try TradeAdapt risk-free for your initial period. If it doesn’t meet your expectations, get a full refund.

Do you offer training or support?

Yes. Every TradeAdapt product includes detailed documentation, installation guides, and video tutorials. Email support is available at support@tradeadapt.ai with response times typically under 24 hours. We’re building additional training resources including live webinars and advanced strategy guides.

Can I purchase individual products or only bundles?

You can purchase systems individually or save with our bundle packages. Individual products give you flexibility to try specific systems. Bundles provide significant savings and access to our complete toolkit. You can always add more products to your subscription later.

Are updates included?

Yes. All system updates, improvements, and new features are included at no extra cost. We continuously enhance our algorithms based on market conditions and user feedback. Updates are deployed automatically for TradingView and available for download for NinjaTrader users.